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MileCatcher Support
Getting Started
How to add a location
What trips appear under the in-app "Business" tab?
How to undo a trip's classification
How to stop a trip manually
Merge trips
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General Tips
Keep the MileCatcher app launched and running in the background (iPhone)
How to add a location
Tax compliant business log
How do I subscribe?
Troubleshooting
I didn't receive an email report?
Did MileCatcher catch an extra trip?
Is your MileCatcher subscription inactive after paying through the App Store
Trip logging issue for Android 10 or below.
Trip logging issue for Android 11 and above
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Reporting
How to edit the default deduction rate and set custom purposes
How to generate reports
MileCatcher Teams
How to cancel MileCatcher Teams subscription
How to invite new team members to your Teams account
Account
Refunds for subscriptions purchased through the Google Play Store
How to cancel your Google Play MileCatcher subscription
How to cancel your MileCatcher iTunes subscription
Refunds for subscriptions purchased through iTunes
How to access the web portal
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Privacy
EU Data Protection - GDPR
Can I delete my account and all trip data?
When is MileCatcher logging location data?
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